Scheduling expiration notice - number of days granularity

4 replies [Last post]
PCIA
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Joined: 07/18/2011
Status: 
Answered

Hi Leighton,

In the e mail settings of the edit membership plan page I personally would find it more useful if the options within the number of days pull down menu went 1 - 45 (as it does) but then started incrementing in ten or fifteen day intervals. I suppose one can accomplish the same thing using rules, and you're not going to address every possible use in your provided settings. But once you get a certain number of days out does anyone really need to choose between, say 54 and 55 days? In my case I do have a use for a number that isn't provided (a date further away from the actual expiration date.) I'm trying to figure out rules to do this but there's a learning curve over there...

Leighton Whiting
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Joined: 06/02/2009
Hmmm this is a good point.

Hmmm this is a good point. What number do you think should be the cap?

-Leighton

PCIA
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Joined: 07/18/2011
I'd be curious to see other people's views but

I'd be curious to see other people's views but
I would suggest 1 - 30 or 1 - 45, then 10 day intervals to say 90 (three months) then 90, 120, 160, 180 and call it good there. For say a three year membership a six month warning is pretty generous. But warranted in my case.

I know I can do this with rules, but I'd still like to see the feature within membership plans>email to send a first warning of pending expiration, and then a second warning.

capoyeti
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Joined: 10/14/2011
Great Suggestion

I'd like to add my voice to this topic - this would also be of value to my membership site as well. Reminders are a really important facet of customer goodwill/relationship management...

 

cheers,

Leighton Whiting
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Joined: 06/02/2009
I've changed the code to show

I've changed the code to show 1-45, then 50-90 by 5, then 100-180 by 10.

-Leighton

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