Ability for admin to renew subscription?

1 reply [Last post]
eguru
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Joined: 09/15/2009
Status: 
Answered

Heya,

I have 2 subscribers where they had some trouble with their paypal accounts and it kicked them off my site - their user status is "blocked" right now.

I currently have a 30 day trial offer on the front end registration and I don't want to have them sign up that way again (i want to get paid ;)  How can I add them manually... or can I?  what would you suggest?

Best to you!

Leighton Whiting
Offline
Joined: 06/02/2009
Eguru, There's no really easy

Eguru,
There's no really easy way to do that. What I would do if I was you is take off the trial period of the subscription, then send them the signup link for that subscription (either delete their blocked accounts or unblock the accounts before you do this). Then once they are signed up you can add the trial period to the subscription again.

Sincerely,
Leighton Whiting

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