Hi,
One of my memberships is a 3 day trial, which converts to a full membership after 3 days.
I just noticed that the role granted upon subscription is not taken away at EOT, but instead 3 days after the user cancels.
So to be more precise:
- user became a 3 day trial member on the 5th (which means he would convert to full price on the 8th).
- user cancelled membership on the 8th before the payment recurred, so he did not convert to become a full priced member, which means that the 3 day trial membership EOT would occur on the same day.
- the MS module should have revoked the assigned subscription role on the 8th (since that was the end-of-term set with the 3 day trial), BUT instead, set itself to take away the role on the 11th, 3 days after what it should have been.
So I'm guessing that the module takes away the role X number of days after cancellation, where X is the original full duration of the membership. This is wrong, it should revoke the role at EOT when Paypal send the EOT IPN, or just calculate correctly.
Best,
Tom
Tom,
Actually, the way Membership Suite calculates EOT is by first checking if the start_time + trial_period is in the future or not. If it is, then the membership must still be in trial period and the EOT will be start_time + trial_period. If the trial_period is over, then EOT will be start_time + regular_period.
From your description, I can't see why it would be doing that, unless the trial period was passed and it tried to use the regular period. How many days was your regular period set for?
Sincerely,
Leighton Whiting