Status:
Answered
Using the Membership suite, I have created a Membership plan where a user subscribes daily and is assigned the role - member.
After created a user, subscribing to the plan and then cancelling, the user still has the member role a day after the subscription ended. According to my Memberships admin section, the user's subscription was valid until the 14th - is now the 15th.
Is there a configuration setting I'm missing? For roles to add and remove for the subscription I have 'member' selected. I thought this would do it?
Thanks in advance,
gcahill,
You contacted me via Support Ticket too, and I answered, but for convenience I'll answer here as well. The first thing that comes to mind is that the roles are removed during cron, so if you are not running cron regularly, then the roles won't be removed when they should be. Can you check that?
You can run cron manually by going to http://www.yoursite.com/cron.php
Sincerely,
Leighton Whiting