Multiple welcome emails

3 replies [Last post]
chrisradford
Offline
Joined: 06/17/2010
Status: 
Answered

I have just implemeted membership suite and done a test run using WPS as the gateway.

It all worked fine but two issues

1. I have received 12 copies of the email welcoming me to new membership over a 3 hour period. Cron only runs once an hour. Do you have any idea what could trigger this to happen?

2. WPS demands the customer signs up for a Paypal account I presume this is unavoidable for a recurring subscription (I do have Website Payments Pro as well, but you do not support this yet?).

Thank you for your help

Chris Radford

Website url is http://www.henrysavalanchetalk.com

I have found out in the logs that Paypal keep sending this IPN and this is what is triggering the additional emails. Do you know how to stop the IPN's from repeating.

Type ms_paypal_wps
Date Friday, 24 September, 2010 - 14:11
User Guest
Location http://www.henrysavalanchetalk.com/paypal/backend
Referrer
Message Successfully Received an IPN from PayPal. Here are the details: Data:

Array
(
[txn_type] => subscr_signup
[subscr_id] => I-CNSG81KHWRC9
[last_name] => Radford
[residence_country] => GB
[mc_currency] => GBP
[item_name] => Henry's Avalanche Talk - HAT off-piste club - premium
[business] => chris@hatadventures.co.uk
[recurring] => 1
[verify_sign] => AQU0e5vuZCvSg-XJploSa.sGUDlpAlxOPEYEAI4IDAnqJ2ZlBZFqmvOW
[payer_status] => verified
[payer_email] => chris@differentiate-it.co.uk
[first_name] => Chris
[receiver_email] => chris@hatadventures.co.uk
[payer_id] => SYJHWP6H3J82S
[reattempt] => 1
[subscr_date] => 05:28:31 Sep 24, 2010 PDT
[custom] => 2
[charset] => windows-1252
[notify_version] => 3.0
[period3] => 1 Y
[mc_amount3] => 20.00
)

Severity notice
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Operations

Leighton Whiting
Offline
Joined: 06/02/2009
Chris, So PayPal is sending

Chris,
So PayPal is sending the subscr_signup IPN multiple times? How many times does it send it for each purchase? This is very strange... Are you using Sandbox?

Sincerely,
Leighton Whiting

chrisradford
Offline
Joined: 06/17/2010
Mulitple IPN from payPal

It sent the IPN 14 times before I went in to paypal and cancelled the whole thing. I was using real not Sandbox. I have now disabled membership suite until I figure out what was wrong.

It was stuck in retrying mode

Are there any other gateways on the way I am using Paypal Pro and Moneybookers?

Leighton Whiting
Offline
Joined: 06/02/2009
Chris, PayPal WPP is close to

Chris,
PayPal WPP is close to being finished, but not quite ready yet. I can send you a pre-beta if you are interested in helping to test it. In fact, anyone who is interested in helping test the gateway, feel free to contact me at support@moneyscripts.net

Sincerely,
Leighton Whiting

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