Memberships not being created

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Icefield
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Joined: 08/05/2009
Status: 
Answered

We recently upgraded to 5.10 using the standard Drupal module upgrade procedure. (Disabled module, deleted old module files, uploaded new files, re-enabled module, ran update.php.) We have 2 recurring membership plans using PayPal API, with enforced paid membership at registration. The memberships do display on the user registration screen, and are selectable, but other than that it's like the membership suite isn't even there at all. The user account is created but it's just a basic Drupal user account with no indication that any membership is in place. New accounts aren't sent to PayPal, and no role is assigned.
Any ideas as to what's wrong? Before the upgrade, everything was working.
Thanks.

Leighton Whiting
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Joined: 06/02/2009
Icefield, Membership Suite 6

Icefield,
Membership Suite 6 is a major change and uses the new MS Core module instead of PayPal API, which allows for multiple payment gateways. As such, there are special instructions for upgrading to Membership Suite 6, found here: http://www.moneyscripts.net/upgrade-instructions-ms-core-modules

Probably what you need to do is disable and delete all of the module files, but don't uninstall the modules (as this will erase the database tables for them). Then upload the new release and enable the modules again. The main change is the new MS Core file instead of MS PayPal API. Then run update.php and it should be good to go.

Sincerely,
Leighton Whiting

Icefield
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Joined: 08/05/2009
Membership Suite 5?

Thanks, but we're still running Drupal 5, and upgrading to 6 at this point is not an option. We upgraded to Membership Suite 5.10 recently, and it's that version that's giving us the problem.

Leighton Whiting
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Joined: 06/02/2009
Icefield, My apologies, I

Icefield,
My apologies, I misread your first post. Which version did you upgrade from?

Sincerely,
Leighton Whiting

Icefield
Offline
Joined: 08/05/2009
Upgrade

We upgraded from 5.x-5.6.

Leighton Whiting
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Joined: 06/02/2009
Icefield, Sorry for getting

Icefield,
Sorry for getting back to you late on this. Can you submit a support ticket so I can take a look at your setup and see if I can debug it? I will need administration access to your Drupal site, and if you can, FTP access would help speed up the debugging.

Sincerely,
Leighton Whiting

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