Renew Email - Page not found

6 replies [Last post]
dthiessen
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Joined: 07/09/2010
Status: 
Answered

Turns out that when a user tries to access the renew membership link in their renewal email it results in a "page not found" error if they are not logged in. Shouldn't it result in a "access denied" message instead?

travel
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Joined: 06/24/2010
I have had that issue as

I have had that issue as well. I think it should take them directly to the login and then to the renewal automatically once they've entered the username and password. The least amount of steps that is necessary will increase the renewal numbers.

Leighton Whiting
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Joined: 06/02/2009
This is fixed in the dev

This is fixed in the dev version, and will be included in the next version release. What happens now is if the user is not logged in, they are taken to the user login page, and then they are redirected to the renew page once they have logged in.

Sincerely,
Leighton Whiting

dthiessen
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Joined: 07/09/2010
Thanks Do you know if it will

Thanks

Do you know if it will be compatible with LoginToboggan? Is there any way I can download the development version?

Leighton Whiting
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Joined: 06/02/2009
I am hoping to release the

I am hoping to release the new version this week, but if you want the dev version now, send me an email at support@moneyscripts.net and I'll send you the dev version.

As for LoginToboggan, which feature do you have in mind when asking about compatibility?

Sincerely,
Leighton Whiting

dthiessen
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Joined: 07/09/2010
LoginToboggan has an option

LoginToboggan has an option to "Present login form on access denied (403)". I thought I'd mention it just in case. I'll just wait a few days until you get a chance to release the new version.

Thanks again

Leighton Whiting
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Joined: 06/02/2009
In that sense, then no,

In that sense, then no, because now instead of showing an access denied error (403) it simply redirects them to the login page, and then will redirect them to the proper page. So it doesn't need the logintoboggan functionality to do what it needs to do.

Sincerely,
Leighton Whiting

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