Error message in Orders detail History table

2 replies [Last post]

Thu, 12/15/2011 - 09:59

cabita

Offline

Joined: 06/09/2011

Status:

Answered

Hi,

Reviewing in details of Orders completed, I saw an error message in the History table:

History:

message:

ErrorAccepted: 120021Amount: $10.00AVS response: Address (Street) and 5 digit Zip match.CVV match:

I am curious about the cause of message, could be a symptom of something serious?. Reviewing logs I saw this, could be related?:

[history] => Array
(
[0] => stdClass Object
(
[id] => 486
[oid] => 239
[uid] => 0
[hidden] => 1
[status] => checkout
[message] => <b>Error</b>

thanks in advance.

Fri, 12/16/2011 - 14:05

Leighton Whiting

Offline

Joined: 06/02/2009

Cabita, Was the error an

Cabita,

Was the error an actual item showing in the History Table? Or was it in the messages area from drupal_set_message()? Also, what gateway are you using?

Sincerely,

Leighton Whiting

Fri, 12/16/2011 - 21:22

cabita

Offline

Joined: 06/09/2011

Thanks for your

Thanks for your reply.

About the first message (History:message:ErrorAccepted:... ), the message is from History table of an actual item (the item was published without problems, but the error message makes me think that could exist some error in some place). About the last the last message ([history] => Array ...) is from the drupal log message, and is form the same item published.

The gateway is Virtual Merchant

I hope that information be useful.

thanks a lot for your attention to the case.

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