Status on Status report and update information

5 replies [Last post]
Wagner
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Joined: 03/31/2011
Status: 
Answered

Hi,

When I request an update report in my Drupal, it shows the Membership Suite as not licensed properly, even though I do have a license. Why is that? Will it interfere with the functioning of the site?

Also, on the update information page (available updates), it states that there is no information on updates of ms_membership. Why is that?

Many thanks

Wagner

Leighton Whiting
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Joined: 06/02/2009
Wagner, First check that you

Wagner,

First check that you are using the latest MS Core, and then go to the MoneyScripts->MS Core page and see if you have entered your license keys correctly. The License Keys can be found in the My Software page here on MoneyScripts.net. Once they are entered correctly, it should work.

Sincerely,

Leighton Whiting

Wagner
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Joined: 03/31/2011
Thanks

Hi Leighton,

Thanks for your reply. Yes, I have the latest MS Core and the license keys have been entered as well however the problem persists. It doesn't seem to be affecting the way the site should work though... Just tought probably would be better to let you know.

Many thanks

Leighton Whiting
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Joined: 06/02/2009
I'll look into it and see if

I'll look into it and see if I can duplicate the issue. In the mean time, the software should continue to work fine.

Sincerely,

Leighton Whiting

Leighton Whiting
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Joined: 06/02/2009
Wagner, It could be that you

Wagner,

It could be that you are at the domain limit in your account. In the My Software page it says you are already using 5/5, though one of them is blank... I removed some duplicates and I will remove the blank ones as well. Sorry about that. See if it works now.

-Leighton

Wagner
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Joined: 03/31/2011
It was the number of domains

Hi Leighton,

I believe it was because now is all working fine. Thanks for that!

Wagner

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